Online Security June 8, 2016

I was recently contacted by Barclay’s fraud department who asked if could ring their team to discuss some transactions that looked suspicious.

I’ve had this before so didn’t really think anything of it – I rang the number they had left and was put through to the team that dealt with these type of issues.

I went through security as is standard practice – date of birth/mother’s maiden name/name a recent direct debit etc. etc. I was then transferred to another guy who asked me to access my on-line banking application on my IPad – he then explained what I needed to do to get a reference number for the fraudulent transactions – he then transferred me to a lady who helpfully explained the refund process and apologised for any inconvenience.

All was well and good in the world of my Barclays account and I was secretly impressed that they were as on the ball as they were.

Roll forward two days and I logged into my on line banking to make some payments and….low and behold ….my various accounts had all been cleared out.

Not only was there nada, no money, not a penny…. in the account…. the overdraft facility had been maxed out as well!

Aaaarrrggggghhhhh

I immediately rang my Barclays premier manager who put me straight onto the fraud department – the real fraud department this time…as it turned out the previous call ….WAS ALL FRAUD …

ALL FRAUD …everything, the holding music the whole set up…the various departments I had talked to (4 different people)…

ALL FRAUD.

Aaaaaarrrrggggghhhh again.

This has understandably rocked me.

Mike Clough is on the ball. Mike Clough is quick witted intelligent …Mike Clough is pretty sharp or so I thought …yet I’d been duped like a good ‘en.

Hook line and sinker. Completely taken in…Completely shafted.

And this, my friends is just the beginning. The last two weeks have been a complete nightmare of cancelled cards, telephone calls with Indian call centres – and multiple requests to go through security – none of these calls have taken less than an hour – and every time I’ve been on hold I’ve been thinking …

HOW DO I KNOW THAT THIS IS REAL….(how do we know anything is real…)

I would go so far as to say the FRAUD companies sound more professional than the guy from Mumbai who insists on calling me Mr. MCLUG …and then asks me for multiple transaction details from my account which I have no access to….and then says…

‘You have failed security’….

Pity then that the scally that cleared £30K out of my account didn’t fail bloody security isn’t it …

Mike C – P***ed off.

Survey to Excavation (with a bit of history thrown in) June 8, 2016

Happy 1st Anniversary to me! One year on, I thought I’d recap on one of the first jobs I won with Japanese Knotweed Solutions Ltd, from survey to excavation, with a little bit of history thrown in for good measure. Those that attended our recent seminar ‘The Others’ at the MOSI last week may recognise this case study, for those that didn’t make it, imagine a very nervous surveyor on stage in front of 100+ people.

The site in question was called ‘land off Ordsall Lane’ (not much of a ring to it but I’m sure the completed development will be catchier). The site, situated on the Manchester Ship Canal in Salford, was planned for swanky new 1, 2 and 3 bedroom apartments and town houses. Being local to the area and being a curtain-twitching nosey neighbour it was of particular interest to me as I could see the development of the site from my window.

When I first surveyed the site, it was in a bit of a state, with derelict warehouses filled with rubbish, broken glass and walls covered in graffiti (plus a local homeless person, who, it turns out, lived on the site for 6 years), a true health-hazard nightmare! Surrounding these buildings was dense scrub and wall-to-wall Buddleja; a common species on derelict sites which is great for butterflies but not so great for developers. Of course, the reason I was there was the Japanese knotweed.

To make it a little challenging for me, this Japanese Knotweed stand was growing along the boundary of the site, its rhizome network extending under the adjacent footpath and close to gas, electricity and telecommunication supplies – nothing like a steep learning curve for a new surveyor!

Now, I promised you some history: my curiosity in the site was sparked by the strange purple rocks unearthed during the excavation, and, being the big geek I am, decided to delve into the past (with the help of Google) to find out more about the site. It turns out that the purple rocks were dyes and this was the site of the Ordsall Dye Works, home to J & J M Worrall who moved to Ordsall in 1792 favouring the green fields to the city.  Between 1851 and 1890, the Works quickly expanded along the waterfront, with factory buildings and houses for the workers covering much of the area. In its heyday it had become one of the largest velvet dyers and printers in the world. With all this industry and no environmental regulations, this stretch of the Irwell became heavily polluted at this time, and was described in 1862 by Geologist Hugh Miller as “considerably less a river than a flood of liquid manure, in which all life dies…”

I’m pleased to say it’s not quite that gross now.

As with many new developments, space was at a premium, meaning that we could not put in practise the more environmentally friendly methodologies that look to reduce the amount of material taken to landfill. There simply wasn’t the space on site to bury the Knotweed or move it to a waste management area – leaving only one viable option: excavation to landfill. Our site operatives skilfully excavated the Japanese knotweed rhizome then installed a vertical root barrier to prevent the spread of rhizomes from under the footpath back onto the client’s site, whilst carefully avoiding those underground services! The site was left knotweed-free, ready for the next stages of development (including some very noisy ground works).

This, you might think, would make a rather neat and tidy end to the story; think again. The floods which effected much of the North West last Christmas caused the River Irwell to burst its banks in many places, including near this site. These types of flooding events destabilise river banks and wash huge amounts of debris, including the propagules of invasive species. If you are familiar with the River Irwell, you’ll know there are plenty of invasive plant species dotted along the river banks, picked up on the current and swept downstream, ready to set root elsewhere. And that’s exactly what’s happened: new areas of Himalayan balsam, giant hogweed and Japanese knotweed are now present just meters from the site.

So, perhaps this little story won’t finish here, I have a feeling we might be back in the area sooner than we think, and maybe an update will be necessary on my 2nd Year Anniversary!

Stuart Morris
Surveyor

Holidays June 8, 2016

What’s the point of holidays?

I’ve never really ‘got’ the whole ‘having a break’ thing …? If you have a break’ then you only ever have to get ‘back up to speed again’ – so why not just keep going?

This is a slightly flawed argument, which resulted in me working 22 years straight… without ever having a foreign holiday. My wife had foreign holidays, my children had foreign holidays but I was just a little too preoccupied with the next ‘big project’ to stop and ‘smell the roses’ so to speak.

This isn’t just about me finding the time to do the whole ‘holiday’ thing, it’s also about …why would I bother?

Hot sweaty airports, followed by hot sweaty claustrophobia inducing planes, followed by endless waits for baggage …then some godforsaken ride from hell with a monosyllabic driver who is a frustrated Jensen Button/Schumacher formula one wannabe …?

Hotels that are unfinished, that look nothing like the brochure and are generally terrorist hotspots…with air conditioning that simply recirculates the smell of rancid food and sweaty staff.

Generally, I’d rather not bother.

All of these problems – plus – I live in a rather wonderful part of the Peak District National Park.

I have fly fishing that is some of the best in the world, I have mountain bike trails par excellence and I have walking country that God excelled at when he created all things Peak District flavored.

I’m told by my other half that the ‘weather is unreliable’ …and that she simply must have ‘sunshine’ to survive the endless winters that we have in the UK.

B****cks… (don’t worry she never reads this)

What we actually have is an endless work cycle which means that when we get good weather we cannot react quick enough and say …’right – let’s have the week off… in fact let’s have the month off’…

We get so busy doing the next thing in front of us that we don’t stop and appreciate what we have here in the UK. We find it fairly easy to find places all over the world on the Internet… jet off on Ryan air to whatever trendy new resort takes our fancy – when what we should be doing is appreciating what is on our doorstep and making the most of our beautiful British countryside.

Give me ‘home’ any day of the week, any week of the year, any year… any time ….I’d rather be sat in my garden in Alport in the good old British Countryside.

This year I am going to make a point of enjoying life that little bit more.

I’m getting on a bit now and have realised that I won’t live forever…

So if ever you can’t reach me… I will either be sat in the garden or fishing …or writing the book I’ve been promising to do for the last ten years.

 

Mike C