Karma…
I’m a great believer in Karma, my Dad always said, ‘Be good to people on the way up because you might meet them again on the way down.’
So….I hope that I took that on board…
I treat people at face value and do not have pre judged opinions about anybody - before I get to know them. I pretty much treat everybody the same and am honest about what we do and how we do it ….
I also tell my team that they must never tell a customer something that isn’t true - just to make a sale.
I’m sure that we lose a lot of business simply because we tell the truth - unfortunately there are people out there who are full of cr*p…
It is not possible to tell the exact extent of Japanese Knotweed rhizome beneath the ground - anybody who tells you that they can is lying. It is possible to give an estimate, it is possible to say ‘in our experience’ but you cannot say exactly what you are going to find until you start to excavate.
It is not possible to say that you will kill Japanese Knotweed in an exact timescale. You cannot possibly guarantee that the plant will be dead in a set amount of time – YET – I have known our competitors give a definitive timescale for eradication (one even quoted… ‘It will be dead by July the 15th’ duuuh) and suggested that building on top of the plant will be acceptable….!
Japanese Knotweed is NOT like anything else.
Its not bricks or timber, it’s not concrete that conforms to setting rules – IT’S A PLANT…a complete bugger of a plant – on which pages and pages of legislation have been written.
Do you REALLY think that if it was easy to kill and easy to give an exact date for its death, that so much paperwork would have been written and so much legislation in place – if it was that easy?
You might not always get the answer that you want to hear, but you will at least know it’s the truth.
Speak the experts.
Speak to JKSL.
Mike C
